They call. You’re busy.
A potential customer reaches out while your team is tied up. The missed call triggers the configured text-back workflow.
AI AUTOMATION FOR HVAC BUSINESSES
You fix the air.
We catch the call.
On a job. Behind the wheel. Off the clock. Gallo helps keep missed calls from becoming missed opportunities.
Missed-call text-back · Lead qualification · Follow-up
THE CALL YOU COULDN’T TAKEINTERACTIVE DEMO
Missed incoming callNew customer · 2:41 PM
HVACHi! Sorry we missed your call. Thanks for reaching out. What can we help you with today?
Put yourself in your customer’s shoes.
YOUR BUSINESS. A CONVERSATION THAT CONTINUES.
BUILT FOR THE MOMENTS YOU’RE BUSYOn the jobAfter hoursDuring the rush
01 / THE WORKFLOW
A missed call.
A new conversation.
Your team handles the work. An automated first response helps the customer take the next step.
The conversation starts.
A text invites them to explain what they need. The assistant gathers service details and location using your approved questions.
Your team takes over.
The conversation is organized for follow-up, so your team can respond with context and confirm the right next step.
02 / WHAT GALLO SETS UP
Less chasing.
More conversations.
Missed-call text-back
A helpful first response when you can’t pick up. Written for your business, your services, and your voice.
AI lead qualification
Collect the customer’s issue, service area, and availability before your team returns the call.
Automated follow-up
Configured reminders help keep conversations moving, with clear handoffs and opt-out handling.
03 / GOOD QUESTIONS
Let’s clear the air.
Does this replace my team?
No. Gallo supports the first response and gathers useful details. Your team stays responsible for estimates, scheduling, and service decisions.
Can it work after hours?
The workflow can be configured to respond outside business hours. Messages should clearly set expectations about when your team will follow up.
Will it quote prices or diagnose equipment?
It should only share information your business has approved. Technical diagnoses, exact quotes, and urgent safety concerns should be handed to a qualified person.
How does setup work?
We map your call flow, service area, questions, and handoff process. Then we configure and test the workflow around your existing tools and business requirements.
How are texting preferences handled?
Setup includes opt-out handling and messaging rules appropriate to your workflow. Customers who opt out should not receive further automated follow-up.
MAKE THE NEXT MISSED CALL COUNT
Keep the conversation
going.
Explore the demoStart with one workflow. Build around your business.